Frequently Asked Questions
Find answers to the most frequently asked questions about living at Asteras Kings, West Hollywood’s premier destination for luxury apartment living. From concierge services to leasing details, we’ve got you covered.
General Living at Asteras Kings
What sets Asteras Kings apart is its rare combination of intentional design and exceptional service. Home to just 25 thoughtfully designed residences, the building embraces a minimalist aesthetic that feels both sophisticated and serene.
We don’t just provide a home. We anticipate your needs before you even know them. Residents enjoy the convenience of a true 24/7 Concierge ensuring personalized assistance at any hour with a commitment to privacy, wellness, and sustainability. Our philosophy blends intuitive hospitality with thoughtful attention to detail, creating a truly elevated living experience that feels as exclusive as it is effortless.
We don’t just provide a home. We anticipate your needs before you even know them. Residents enjoy the convenience of a true 24/7 Concierge ensuring personalized assistance at any hour with a commitment to privacy, wellness, and sustainability. Our philosophy blends intuitive hospitality with thoughtful attention to detail, creating a truly elevated living experience that feels as exclusive as it is effortless.
We are committed to fostering a welcoming, inclusive, and respectful environment for all residents, staff, and guests. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, familial status, or any other protected characteristic. Our goal is to create a community where everyone feels valued, safe, and at home. We celebrate diversity and strive to ensure that Asteras Kings remains a place where all individuals are treated with dignity and kindness.
- 24-hour attended concierge lobby
- Private theater room
- Heated spa pool with sundeck lounge
- Rooftop cafe and bar
- Fitness studio
- Pet wash station
- Secure, gated subterranean garage
- Valet parking for residents and guests
Asteras Kings offers exclusive 24/7 concierge services such as:
View our Concierge section below that provides more detail about what our Concierge team offers.
- Car detailing
- Valet services
- Dry cleaning and laundry recommendations
- Fitness training and scheduling
- Global travel arrangements
- Event and restaurant reservations
- Personalized shopping
- Move-in coordination
- Refrigerator and pantry stocking
- Special event planning
- Airport transportation
View our Concierge section below that provides more detail about what our Concierge team offers.
All deliveries are received, securely stored, and personally brought to your door by our concierge. Residents are notified by email when deliveries arrive. Large deliveries and furniture must be scheduled in advance. Vendors are not permitted in the building without prior scheduling and approval from property management.
Guests are always welcome and they must check in with concierge first upon their arrival. If guests require onsite parking, complementary valet parking is mandatory.
Residents may self-park or use the valet service. All guests are required to use valet parking.
Yes, we love our furry companions. There are some breed restrictions for your neighbor’s comfort and safety. We also have a pet wash station on the premises where you or your groomer can use. Contact our leasing team for full details.
Leasing Process
We offer flexible lease terms to meet your needs. Lease terms vary from a minimum of 12 months to a maximum of 24 months, depending on the residence.
Our resident demographic varies, and we assess each applicant on an individual basis. Some financial documentation such as employment contracts, bank statements, and investment statements may be provided. Please contact our leasing team for additional information.
- Schedule a private tour of available residences by submitting an Inquiry Form.
- Your dedicated leasing agent will send you a link to complete your application online.
- Undergo income, credit, and background screening during application review.
- Application review typically takes 24 hours but may take up to 3 business days. Delays can occur if additional information is required for complete review. Upon approval, you will receive a payment link to place a 3-day nonrefundable hold deposit of $250 to reserve the residence. In that time, the lease agreement is generated and sent to you for your review and signatures.
- Sign the lease digitally.
- Coordinate move-in with our concierge team as they can assist with all arrangements.
Move-ins can typically be scheduled within 5 to 7 days after your application is approved and all move-in requirements are completed.
Please contact us to discuss your preferred timeline.
Please contact us to discuss your preferred timeline.
Yes. You must show proof of renters insurance before move-in. Our leasing team can provide the requirements and any suggestions if you need assistance obtaining coverage.
Move-In Process
Your move-in experience is designed to be smooth, informative, and welcoming. Once your lease is finalized and management approval is received, our concierge team will schedule a personalized onboarding session to walk you through everything you need to know about your new home.
Upon authorization, you’ll receive a black pouch containing your residence key, building fob, mail key, and garage RFID tag.
During your onboarding, our concierge will guide you through the building’s common areas, including your parking stall, mailroom, fitness studio, cinema, terrace, and more. We’ll also walk you through how to use key amenities like the coffee machine, fitness equipment, theater, and in-residence appliances.
Yes. Once your move-in date is confirmed, our concierge team will coordinate with you to find a convenient time for your onboarding. It’s a great opportunity to get familiar with the building and ask any questions you may have.
Concierge Services
Our concierge team is your dedicated gateway to comfort and convenience. Whether assisting with deliveries, offering local recommendations, or accommodating unique requests, we approach every task with creativity, efficiency, and warmth. We always ensure service that is thoughtful, personalized, and above all, respectful and appropriate.
Your privacy is paramount and always respected. Our team is trained to uphold the highest standards of discretion. We do not enter residences or initiate off-site contact without your explicit consent. We do not share any of your requests or discussions we have with you outside the Asteras team without your permission.
For the safety and privacy of all residents, guests are not permitted beyond the lobby unless the concierge has received prior written permission from the resident. If a guest is on an approved access list provided by the resident, they may proceed without further confirmation. Otherwise, the concierge will contact the resident via text to verify permission before allowing entry.
Yes. From remembering your favorite restaurant to recognizing your preferred delivery time, our concierge team is trained to listen, learn, and tailor our service to match your lifestyle.
Yes, by request. Let us know your preferences and we’ll tailor the service to your lifestyle. Fridge and pantry stocking is available upon request.
No. For security and privacy reasons, the concierge team does not accept or process any payments or credit card information. All payments must be handled directly between the resident and the service provider.
Yes. We have with a list of dry-cleaning vendors and will happily connect you with one upon request. Concierge can safely store your garments for pick-up. Once the vendor returns your dry-cleaned garments, our concierge will deliver them to your door.
Our concierge can request a quote from a handyman. Once you approve the quote, we’ll coordinate a time for the work to be completed with all payments handled directly between you and the vendor.
While we prioritize using trusted and approved vendors, we’re happy to explore new options upon request. Let us know what you need, and we’ll do our best to assist while ensuring quality and compliance.
Our concierge is always happy to help. Restaurant reservations will be confirmed via text and email, and hotel bookings will be coordinated directly with the hotel.
Peace of Mind
Asteras Kings is committed to your comfort and peace of mind with 24/7 on-site concierge service, ready to assist whenever you need. Residents enjoy the convenience of controlled building access and secure, gated underground parking, designed to support a lifestyle of ease, discretion, and enhanced privacy.
Residents are granted full access to the building, amenities, and gated underground garage. Guests of residents are permitted onsite per resident’s approval to concierge. All delivery personnel are only permitted in the lobby. Concierge delivers all packages directly to your door.
Maintenance
Residents may submit service or maintenance requests anytime by contacting the concierge desk via text message or email. Our maintenance team strives to respond promptly to all requests by working with your availability and schedule.
Yes. If there is any building-wide maintenance work that may affect you, you’ll be notified via text or email ahead of time.
Our porter supports daily building operations by keeping common areas clean, assisting with light maintenance, and helping ensure the property remains safe, organized, and welcoming.
Yes. The porter is available to help residents with baggage or transporting items to and from their residence upon request.
Location
Nestled in one of West Hollywood’s most coveted pockets, 838 N Kings Road offers unparalleled access to the best of West Hollywood and Los Angeles. Just steps from Melrose Avenue and minutes from Beverly Hills, Sunset Plaza, and the Pacific Design Center, residents enjoy a walkable lifestyle surrounded by high-end shopping, acclaimed restaurants, art galleries, and wellness studios. The tree-lined street provides a sense of calm and residential charm, making Asteras Kings a rare blend of vibrancy and tranquility in the heart of the city.
Asteras Kings is centrally located in West Hollywood, moments from:
Our concierge is delighted to recommend local experiences tailored to your interests. Click here for additional insights.
- Upscale shopping and dining along Melrose Avenue
- Trendy nightlife and boutique experiences at Sunset Plaza
- World-class care at Cedars-Sinai Medical Center
- Cutting-edge design and art at the Pacific Design Center
- The luxury and glamour of Beverly Hills
- Scenic hikes and city views from Runyon Canyon
Our concierge is delighted to recommend local experiences tailored to your interests. Click here for additional insights.
Asteras Kings is surrounded by a thoughtfully layered neighborhood that reflects West Hollywood’s rich architectural and cultural character. Just behind Asteras Kings sit a cluster of charming English-style cottages that form The Charlie Hotel, a historic garden retreat once owned by Charlie Chaplin. Directly across Kings Road is an award-winning contemporary condominium known for its striking courtyard design. Adjacent to that is the iconic Schindler House, an internationally acclaimed architectural landmark that now serves as a center for art and design exhibitions.
To the north, we have a three-and-a-half story courtyard-style condominium with friendly neighbors. To the south, a two-story senior housing residence adds a sense of calm and quiet.
Together, these neighbors create a quietly vibrant enclave where history, creativity, and refined living coexist in one of West Hollywood’s most treasured pockets.
To the north, we have a three-and-a-half story courtyard-style condominium with friendly neighbors. To the south, a two-story senior housing residence adds a sense of calm and quiet.
Together, these neighbors create a quietly vibrant enclave where history, creativity, and refined living coexist in one of West Hollywood’s most treasured pockets.
Our leasing team is here to help. Contact us anytime for more information or to schedule a tour.